Accident repairs, claim and all.
From a scraped wing to a car that arrived on a flatbed. We straighten it, rebuild it, refinish it — and deal with your insurer so you don't have to.
How a claim actually runs
Five steps. We do four of them.
Most people have never claimed before and expect it to be a fight. Here's exactly what happens once you hand the car over.
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You report it
Phone your insurer and get a claim number. That's your only admin — everything below is ours.
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We assess
Bring the car in, or we'll fetch it. We strip what's needed to find the damage underneath the panel.
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Insurer authorises
We submit the estimate and photos, meet the assessor, and chase the authorisation until it lands.
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We repair
Structural work first, then panel, then paint and reassembly. You get a courtesy car for the duration.
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You collect
Valeted, quality-checked and photographed. Excess settled with us, guarantee paperwork in the glovebox.
Structural repair
If the chassis moved, it has to be measured — not eyeballed.
A hard impact can push a body shell out of true by a few millimetres. You won't see it, but the car will pull under braking, eat tyres, and fail to protect anyone properly in a second accident.
We mount structural jobs on a jig and measure against the manufacturer's own reference points, then pull the shell back to those figures and re-measure before a single new panel goes on.
- Measured, then re-measured. Before-and-after jig printouts go in your file, and a copy goes to the insurer.
- Genuine or approved parts. We fit what the policy covers and tell you plainly when the insurer has specified an aftermarket part.
- Safety systems recalibrated. Parking sensors, cameras and driver-assist gear are re-aimed after a bumper or screen comes off.
What we take on
Everything between a scuff and a write-off.
Collision Damage
Front, rear and side impacts. Panel replacement, alignment, lights, bumpers, radiators and the trim behind them.
Chassis & Structural
Jig-mounted straightening measured to factory reference points, with printed evidence before and after.
Third-Party Claims
Not your fault? We'll prepare the estimate and evidence pack you need to recover the cost from the other driver's insurer.
Also on the floor
- Bumper replacement
- Wing & door skins
- Windscreen & glass
- Headlight units
- Radiator & cooling
- Airbag replacement
- Wheel alignment
- Suspension after impact
- Rust cut-out & weld
- Post-repair valet
Had an accident this week?
Bring us the claim number — or just the car. We'll assess it free, tell you what the insurer is likely to authorise, and get you into a courtesy car.